FAQ
How can we help you?
How does it work?
Or a phone call to (724) 933-7120 (2nd Option).
We will confirm via email and get more information.
When is your pickup and delivery scheduled?
Depending on where you are located, your regular bi-weekly pickup and delivery days will be either Monday & Thursday, or Tuesday & Friday. Some routes are only 1 day per week – Wed to Wed.
Do I need to schedule a pickup in advance?
Yes – a text message is sent the night before and you can answer “Y” if you have a pickup. Please confirm prior to 8:30 am on your pickup day.
When will my cleaned clothes be returned?
On the next scheduled pickup & deliver day. For example, if we pick your clothes up on Monday, they will be cleaned and returned to you on Thursday.
How do I pay?
When you initially sign-up for the service, you will securely input your credit card details for pay-as-you-go services.
Is there a charge for the pickup & delivery service?
You pay the same amount as our over-the counter customers. Unlike some other cleaners, there is no additional charge for the service- pickup & delivery is FREE. We do ask that you include a minimum of 5 shirts for laundering (or at least 1 garment for drycleaning with less than 5 shirts) with each pickup order, or there may be a small additional fee.
In what areas does Owl Cleaners provide this service?
Currently our service runs to homes and offices in Bradford Woods, Cranberry, Diamond Run, Franklin Park, Gibsonia, Seven Fields, Sewickley, Thorn Hill Industrial Park, Warrendale and Wexford. We are always adding new areas so If there is any question about whether the service is available in your community, please don’t hesitate to call..
Do I get a receipt for clothes that you pickup?
As items are detailed on-line after pickup, you can cross-check every item that’s in our system.
All invoices are available on-lline and every single item that is processed is tracked through our facility.
What if I have a question about my order?
We are committed to customer service and satisfaction. You can reach your delivery rep or the office by emailing office@owlcleaners.com or calling 724-933-1671.
SEE AREAS WE SERVE
165 Northgate Drive
Warrendale, PA 15086
(724) 933-1671
3618 William Flynn Hwy
Allison Park, PA 15101
(412) 486-2660
